Frequently Asked Questions

At Mitten Masterpiece, we’re committed to creating a premium painting experience from start to finish. Below you’ll find answers to some of the most common questions about our kits, shipping, and what makes our Michigan-made products unique.

  • Every Mitten Masterpiece kit is proudly produced and shipped from the Greater Lansing area of Michigan. Unlike many paint-by-number kits on the market—which are manufactured overseas—ours are designed, printed, and assembled right here in the USA. All components are carefully sourced from trusted American suppliers: our paints are mixed in-house, our canvas is printed locally, and every detail is crafted with a focus on quality and Michigan pride.

  • We want you to enjoy your creative process without worry. If you ever run out of a color, we’re happy to provide complimentary paint pot refills. Just reach out to us, and we’ll make sure you can finish your masterpiece.

  • We know how exciting it is to start a new painting, so we don’t keep you waiting. All orders are shipped as quickly as possible to get your kit on its way without delay.

  • Our Individual Kits include a 16” x 20” rolled canvas—crafted from triple-primed, textured cotton and designed to be framed (not stretched) after painting. These canvases offer a refined surface for smooth brushwork and a gallery-worthy finish.

  • Our paints are fluid and high-quality (we only use Golden Acrylics brand). Our paints are never watered down or too thick like you often see in cheap acrylics found in many mass-produced kits. Crafted for smooth, consistent application, they deliver rich, vibrant coverage with every brushstroke, so you can enjoy a painting experience that feels effortless and refined.

  • We use Golden Acrylics, recognized worldwide as some of the finest paints available. These premium pigments deliver rich, vibrant color and smooth, even coverage. Each kit’s palette is hand-mixed in-house to ensure perfectly balanced tints, shades, and tones tailored for your painting. The fluid, creamy texture makes painting effortless and satisfying, with excellent flow across the canvas. While we use the most opaque base colors possible, lighter hues like yellows and oranges may require a second coat for full vibrancy due to the natural characteristics of these pigments.

  • We’re always happy to hear from you. For any questions, special requests, or support with your Mitten Masterpiece kit, simply email us at hello@mittenmasterpiece.com. Whether you're looking for extra paint, need help with your order, or just want to share your finished artwork, we're here to help and typically respond within 1–2 business days.