Frequently Asked Questions
At Mitten Masterpiece, we’re committed to creating a premium painting experience from start to finish. Below you’ll find answers to some of the most common questions about our kits, shipping, and what makes our Michigan-made products unique.
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Every Mitten Masterpiece kit is proudly produced and shipped from the Greater Lansing area of Michigan. Unlike many paint-by-number kits on the market—which are manufactured overseas—ours are designed, printed, and assembled right here in the USA. All components are carefully sourced from trusted American suppliers: our paints are mixed in-house, our canvas is printed locally, and every detail is crafted with a focus on quality and Michigan pride.
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We want you to enjoy your creative process without worry. If you ever run out of a color, we’re happy to provide complimentary paint pot refills. Just reach out to us, and we’ll make sure you can finish your masterpiece.
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We know how exciting it is to start a new painting, so we don’t keep you waiting. All orders received before 12:00 noon (Monday through Saturday) are shipped the same day. Orders placed after noon ship the next business day.
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We offer two premium formats to suit your painting style and display preference. Our Individual Kits include a 16” x 20” rolled canvas—crafted from triple-primed, textured cotton and designed to be framed (not stretched) after painting. These canvases offer a refined surface for smooth brushwork and a gallery-worthy finish.
Our Collection Kits feature four 10” x 10” stretched canvases, each pre-mounted and ready to hang. With a beautifully taut surface and crisp edges, these artist-grade canvases transform your finished pieces into elegant wall art—no additional framing required.
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Our paints are thick, creamy, and high-quality—never watered down like the cheap acrylics found in many mass-produced kits. Crafted for smooth, consistent application, they deliver rich, vibrant coverage with every brushstroke, so you can enjoy a painting experience that feels effortless and refined.
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We use high-quality acrylics that deliver rich, vibrant color and smooth, even coverage. Each kit’s palette is hand-mixed in-house to ensure perfectly balanced tints, shades, and tones tailored for your painting. The creamy texture makes painting effortless and satisfying, with excellent flow across the canvas. While we use the most opaque base colors possible, lighter hues like yellows and oranges may require a second coat for full vibrancy due to the natural characteristics of these pigments.
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We’re always happy to hear from you. For any questions, special requests, or support with your Mitten Masterpiece kit, simply email us at hello@mittenmasterpiece.com. Whether you're looking for extra paint, need help with your order, or just want to share your finished artwork, we're here to help and typically respond within 1–2 business days.